Effective Date: 12 September 2024
Welcome to Shwetha Jewels! We are dedicated to providing you with a seamless shopping experience, and that includes getting your orders to you as quickly and efficiently as possible. Please review our Shipping Policy below for information on how we handle shipping for your orders.
1. Shipping Methods and Costs
- Shipping Methods: We offer various shipping options, including standard and expedited shipping. Shipping methods available will be displayed at checkout based on your location.
- Shipping Costs: Shipping costs are calculated based on your delivery address, the size of your order, and the shipping method selected. The total shipping cost will be shown at checkout before you complete your purchase.
2. Processing Time
- Order Processing: Orders are typically processed within 1-2 business days from the date of purchase. Orders placed on weekends or holidays will be processed on the next business day.
- Order Confirmation: You will receive an email confirmation once your order has been processed and is ready for shipment.
3. Delivery Time
- Estimated Delivery: Delivery times vary based on your location and the shipping method selected. Estimated delivery times are provided at checkout and may be subject to change based on factors such as weather, holidays, and carrier delays.
- Tracking: Once your order has been shipped, you will receive a tracking number via email. You can use this tracking number to monitor the status of your shipment on the carrier’s website.
4. Shipping Restrictions
- Delivery Areas: We currently ship to addresses within [Your Country] and select international locations. If you are located outside of our delivery areas, please contact us to inquire about shipping options.
- Restricted Items: Certain items may be restricted from shipping to specific locations due to local regulations. We will inform you if any items in your order cannot be shipped to your address.
5. Shipping Issues
- Incorrect Address: Please ensure that your shipping address is accurate and complete. We are not responsible for delays or issues arising from incorrect or incomplete address information provided by you.
- Lost or Damaged Shipments: If your order is lost or damaged during transit, please contact us at [Your Email Address] as soon as possible. We will work with the carrier to resolve the issue and ensure that you receive your order or a suitable replacement.
6. International Orders
- Customs and Duties: For international orders, you may be subject to customs duties, taxes, or other fees imposed by your country. These additional charges are the responsibility of the recipient and are not included in the shipping cost.
- Customs Delays: Customs processing times may vary and can impact the delivery time of your order. We are not responsible for delays caused by customs processing.
7. Order Tracking
You can track the status of your order through the tracking number provided in your shipping confirmation email. If you have any questions or concerns about your shipment, please contact our customer service team.
8. Contact Us
For any questions or assistance regarding our shipping policy, please contact us at:
Shwetha Jewels
Concrest Cyber Nest
Near Ration Dipot
Midhilapuri Colony
Madhurawada
530041 – Visakhapatnam
Customer Care: 9346108116
Thank you for visiting Shwetha Jewels!